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Injured parties


Our service promise: neutral, independent, fair

Do you have damage to windows/doors or interior fittings?
Then you've come to the right place.

It's that simple:

  1. Report the damage to your insurance company


  2. The insurance company commissions us to assess the damage at your premises and, ideally, to repair it directly


  3. Fast and flexible appointment arrangement


  4. One of our own highly trained experts or service technicians will visit you shortly

A delivery person in a navy blue polo shirt holding a tablet knocks on a door, with a white van parked in the driveway behind him.

Unique in what we do

In the event of a claim, our comprehensively trained specialists are on site as experts, tradesmen and adjusters. This guarantees you fast response and processing times. With the experience gained from around 450,000 service cases a year from the entire POS Service Group, we offer you unrivaled expertise.

A man in a navy blue uniform and cap holds a tablet while standing beside a white service van with POS Service Group branding and Schadensservice written on the side.

Fast and efficient

We work for you throughout Germany and in neighboring European countries and, thanks to our extensively equipped service vehicles, in many cases we can repair the damage in just one appointment by carrying out an assessment and repair at the same time. This means that we can deliver a result that is ready for settlement and thus closes the case for the insurer.

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A man in a navy blue uniform assembles a wooden piece of furniture, focusing intently as he screws a fastener into the wood.

Repair at the first appointment

Our trained POS technicians repair many types of damage on the first visit - without long waiting times or unnecessary follow-up appointments. Whether scratches, dents, damage to wood, plastic or upholstery: with mobile repair systems and a wealth of experience, we ensure impressive results on site.

Your benefits at a glance:

  • Immediate repair of suitable damage

  • No dismantling, no transportation - everything is done at your home

  • Professional repair by experienced specialists

  • Time and cost-saving solution

Fast help - exactly when you need it.

How we repair: Insights and examples

We are your experts for partial surface repairs - whether it's wood, plastic, fabric or stone. We also offer cleaning and replacement services. Thanks to our close cooperation with the industry and trade, we have access to high-quality replacement parts such as fittings, covers and even furniture fronts or glass surfaces for hobs. Of course, we also take care of the replacement of complete windows, doors and all types of flat glass.

Repair - Lever mark on a plastic window
Repair - burn hole on a fabric sofa
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Our areas of operation - We are there for you on site

With a nationwide service network, we are at your service throughout Germany as well as in parts of Austria, Switzerland, Belgium and Luxembourg.

Whether in the big city or in rural areas - our qualified technicians are wherever you need us. The map shows our regional locations and main areas of operation, through which we ensure fast and reliable support.

Short distances, fast help, nationwide service - that is our claim.

A modern, two-story white building with wooden accents and large windows stands under a colorful sunset sky. A red sign reading “IPOS” is near the entrance, surrounded by trees and greenery.

The company

Three people wearing navy shirts with EPOS Service Group logos stand smiling in front of a modern house at sunset, with trees and other houses in the background.

Career

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POS Service Group