Claims settlement from specialists
As the leading expert organization in Germany, we prepare ready-to-adjust reports for liability and household damage - professionally, efficiently and with the experience of more than 30 years of claims settlement.
Our 800 permanent employees are based in Germany,
Austria, Switzerland and the Benelux countries for you
We are here for you!
POS online appraisal
simple ... faster ... regulated
Your advantages at a glance:
Attractive cost benefits
Appraisal without an on-site visit
Quick and easy order processing
Innovative and digital solution
Positive feedback from our customers
Always at an advantage in the event of a claim:
Unique in what we do: In the event of a claim, our comprehensively trained specialists are on site for you as experts, tradesmen and adjusters. This enables us to guarantee fast response and processing times. With the experience gained from around 450,000 service cases a year from the entire POS Service Group, we offer you unrivaled expertise.
Fast and efficient:
We are on duty for you throughout Germany and in neighboring European countries and, thanks to our extensively equipped service vehicles, in many cases we can complete the damage in just one appointment with an assessment and simultaneous repair.
This enables us to deliver a result that is ready for settlement and closes the case.
Competent without exception:
When it comes to insurance claims, our customers automatically benefit from our unique connections to industry and trade. What does this mean in claims practice? Almost every claim involves reliably determining the current replacement value or current market value. Simply rely on our competent and neutral assessment and generate the greatest possible savings.
Transparent and independent appraisal
As a family-run company, we have made it our mission to assess damage independently and neutrally.
Full service - everything from a single source
As a full-service professional, we take care of all the necessary tasks for you - from scheduling customer appointments and planning visits by our permanently employed service technicians to on-site visits and providing a comprehensive visit report with photo documentation.
If the worst comes to the worst, we are there for you: lightning fast, uncomplicated, customer-friendly and with first-class trained
service technicians and state-of-the-art technology.
Always an advantage in the event of a claim!
What speaks for us!
Simple commissioning process
Access to specialist knowledge and expertise
Expert reports that stand up in court
Digital damage assessment through online damage recording
Repair instead of replacement
Sustainability solutions
Contact within 24 hours
On-site appointment within 1-5 working days
Permanent employees without exception
The path to fast claims settlement
Damage is reported to the insurance company
Insurance company gives POS Claims Service the order, e.g: GDV interface
Document inspection
Damage assessment
Repair/replacement
Online assessment or on-site appointment
Inspection using the dual control principle In the office
Expert opinion / offer
More future less CO2
The POS Service Group pays attention to resource-saving, low-carbon and environmentally friendly processes in all areas of the company - from digital damage recording to our own photovoltaic system. With a modern, low-emission vehicle fleet and innovative services, we consistently focus on sustainable action - together with customers, partners and employees.
POS Future Forest! A sign for sustainable growth
With the POS Future Forest, we are setting a long-term example for environmental and climate protection: to date, we have planted over 9,500 trees - as an active contribution to carbon sequestration and the reforestation of regional forest areas.
Whether as compensation for kilometers driven, as a thank you to loyal customers or as a symbol of our responsibility - every tree stands for our commitment to safeguarding habitats for the future.